Once the order is shipped it cannot be cancelled. 

We do not do refunds but will do exchanges within 2 weeks or returns for store credit (conditions apply)

All costs for exchanges will be borne by the client which include shipping costs to us and back to the client. 

Made to measure orders can't be exchanged, cancelled or refunded. Alterations can be done if required (in which case shipping costs will be borne by the client)

For customers ordering from overseas, Project Bandi, a brand of Smehraa Styling Co. will not be liable for any customs or duties charged for delivery.

In the event the package is returned to us, we are not liable to re-ship it unless international shipping is paid again.

Any packages returned to us for non payment of import duties by the customer cannot be cancelled and a refund will not be issued.